Introduction
This Privacy Policy explains how Eraqus Advisors LLP ("Eraqus", "we", "us" or "our") collects, uses, shares, protects and retains personal information obtained through this website, emails, calls, meetings, enquiries, forms or professional engagements.
This Policy is prepared keeping in view applicable Indian laws and regulations, including the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, the Information Technology Act, 2000, applicable information technology rules, consumer protection requirements and professional guidelines, to the extent applicable.
By using our website or voluntarily sharing information with us, you acknowledge this Privacy Policy. Where required by applicable law, we will seek your consent for collecting or using your personal information.
Information We Collect
We may collect personal information such as your name, email address, phone number, organisation or company details, designation, service requirements, enquiry details, communication records, documents or information voluntarily shared by you, billing or payment-related information, and basic website usage or cookie data.
We do not intentionally collect sensitive personal information unless it is necessary for the services requested, required by law, or voluntarily provided by you for a specific purpose.
Use of Information
We may use the information collected for the following purposes:
- To communicate with you regarding our services
- To respond to your enquiries and fulfil your requests for information
- To provide consulting, advisory, compliance or professional services
- To manage client relationships, records, billing and internal operations
- To improve our website, services, systems and user experience
- To send updates, newsletters or promotional communication where permitted or with your consent
- To comply with legal, regulatory, tax, accounting, professional or contractual obligations
Sharing of Information
We do not sell, trade or rent your personal information to third parties.
We may share information with our team, trusted service providers, technology vendors, professional advisers, auditors, regulators, government authorities or other persons where required for our services, business operations, legal compliance, enforcement of rights or protection against misuse.
Where we use service providers, we take reasonable steps to ensure that they handle personal information subject to confidentiality and appropriate safeguards.
Cookies
We may use cookies or similar technologies to enhance your experience on our website, analyse website usage, improve our services and support website security.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Security
We take reasonable technical, organisational and administrative measures to protect the confidentiality and security of personal information.
However, no data transmission or storage system can be guaranteed to be 100% secure. We cannot ensure or warrant absolute security of information transmitted through the internet.
Retention of Information
We retain personal information only for as long as necessary for the purposes described in this Policy, for professional record-keeping, or as required under applicable law, regulation, contract or legitimate business needs.
Your Rights and Requests
Subject to applicable law, you may request access, correction, updating, deletion, withdrawal of consent, or grievance redressal by contacting us at connect@eraqus.com.
Withdrawal of consent may affect our ability to provide certain services or respond to certain requests.
Cross-Border Processing
Some service providers, technology platforms or professional tools used by us may process information in India or outside India, where permitted under applicable law and subject to reasonable safeguards.
Changes to this Privacy Policy
We may update or modify this Privacy Policy from time to time. The latest version will be posted on our website with the updated effective date. Where required by law, we may provide additional notice or seek consent for material changes.
Contact Us
If you have any questions, concerns, rights requests or grievances regarding this Privacy Policy, please contact us at:
Eraqus Advisors LLP
1204, 12th Floor, Tower 1, Pearl Omaxe Tower, Netaji Subhash Place, Pitampura, New Delhi - 110034
Email: connect@eraqus.com
Phone: +91 99588 39399
Website: www.eraqusadvisors.com